Shipping policy

1. Global Free Shipping
At Zapato-Popular, we proudly offer free worldwide shipping on all orders, regardless of order value or destination.

2. Delivery Times

• Tracking numbers are emailed immediately upon dispatch.

• Delays due to customs, natural disasters, or carrier issues are beyond our control.

3. Customs & Duties

• All import taxes, duties, or brokerage fees are included in the product price. Customers will never pay additional charges at delivery.

4. Lost or Damaged Packages

• Report issues within 15 days of the estimated delivery date.

• Provide photographic evidence (damaged items) or a carrier investigation report (lost items) for expedited replacements or refunds.

5. Address Accuracy

• Double-check your shipping details before confirming orders. We are not liable for errors in customer-provided addresses.

Contact:
Email: [email protected] | Phone: +33 711984173